SetXRM Products
SetXRM Workflow Management
Manage all your business processes end to end with accurate, real-time information.
Overview
SetXRM ensures that accurate, up-to-date information is entered into the system at the point where it first originates, boosting workforce efficiency. System documents are easy to prepare and revise, and the stationery costs caused by duplicated work disappear. Making optimal use of data and information technology produces instant, effective and accurate reports.
By automating routine tasks and standardising practices, SetXRM helps organisations run their operations at an optimal level, increasing operational efficiency while improving the way they acquire, manage and serve customers.
- Marketing and customer service
- Sales and field sales management
- Process, service and resource management
- Procurement and contract management
- Tender, project and dealer management
- Document management
Features
Steer your processes with SetXRM insights
Value-adding activities
See which activities in a process add the most value to the outcome.
Eliminate waste
Identify unnecessary steps that cause lost time and waste.
Spot overlaps
Uncover similar and duplicated activities and transactions.
Shorten approval times
Find opportunities to reduce control steps and approval times.
Goal alignment
Track with real-time reports whether outputs are in line with your targets.
Process maps
Optimise operations by building process maps from call, task, alert, appointment and opportunity management.
Purpose, user profile and results
Purpose
SetXRM was developed by Argeset Yazılım to help companies and institutions strengthen communication with their customers and increase customer loyalty, apply customer-centric marketing strategies, convert more opportunities into sales and organise their service processes better on the basis of accurate information.
User profile
Thanks to its ease of use, low cost, rapid roll-out after a short training and project phase, and how easily it adapts to company processes, SetXRM is a CRM/XRM solution suited to businesses of every size, SMEs in particular.
Advantage
Built as a web-based platform, SetXRM records and tracks all workflows in real time. It works in integration with business software such as LOGO, ETA, MİKRO and LİKOM to make sales, marketing and service processes more effective.
Result
You gain orderly records, efficient work and effective management. Information becomes easier to control, manage and share, while quality, customer satisfaction and profitability increase.
A tailored demo of SetXRM Workflow Management
Tell us what you need and we’ll design SetXRM around your business processes together.